Bhubaneswar: Odisha Chief Minister Mohan Charan Majhi on Monday informed the state assembly that the Chief Minister’s Grievance Cell has resolved 9,407 out of 10,306 complaints received in the last 16 months, achieving a resolution rate of 91.3%.
The cell has conducted 13 hearings during this period, addressing a wide range of public grievances and ensuring prompt redressal.
In a written reply to a question by Pottangi and Jeypore MLAs Chandra Kadam and Tara Prasada Bahinipati, CM Majhi said the grievance cell has played a key role in resolving citizens’ issues, including administrative delays, local governance problems, and other public complaints.
The Chief Minister provided a detailed breakdown of the hearings, stating that the first hearing on August 5, 2024, received 2,349 complaints, of which 2,314 were resolved and 35 were pending. The second hearing, held on September 23, 2024, had 727 complaints, with 713 resolved and 14 pending. On October 21, 2025, 714 complaints were received, 702 were resolved, and 12 remained pending. The final hearing on November 24, 2025, received 408 complaints, out of which only 39 were resolved, leaving 369 pending.
CM Majhi said the grievance cell has played a key role in addressing citizens’ issues, ranging from administrative delays to local governance problems.
